What company launched Frontier, a service designed to help enterprises deploy and manage AI agents, in February 2026?

In February 2026, OpenAI launched Frontier, a significant new service designed to empower enterprises in deploying and managing AI agents at scale. This platform acts as a comprehensive "operating system" for AI coworkers, moving beyond simple chatbot interactions to enable autonomous agents that can execute complex, multi-step workflows across various business operations. The introduction of Frontier marked OpenAI's strategic expansion into providing robust infrastructure for digital labor, addressing the growing need for sophisticated AI management within large organizations.

Frontier distinguishes itself by offering a unified platform where AI agents can be built, governed, and monitored. It integrates deeply with existing enterprise systems, such as CRM and ERP platforms, to provide AI agents with shared business context and institutional memory. This allows agents to understand specific company terminology, internal processes, and historical data, making them more effective in tasks like data analysis, financial forecasting, or customer support. The platform also incorporates features like agent identity and access management, ensuring that AI coworkers operate with defined permissions and auditability, mirroring how human employees are managed.

The service aims to transform AI from isolated tools into integrated, production-ready systems that can drive measurable business impact. Unlike previous AI offerings focused on individual productivity, Frontier emphasizes organizational orchestration, enabling agents to work collaboratively and autonomously across departments. Early adopters, including major companies like HP, Intuit, Oracle, State Farm, Thermo Fisher, and Uber, have already begun integrating Frontier into their core operations, signaling a pivotal shift towards widespread enterprise adoption of AI agents. This move by OpenAI underscores a broader industry trend where the focus of AI is shifting from merely generating responses to actively performing and managing work within complex business environments.